OBJECTIVE:

EXPERIENCE:

5/2013 - Present

Industry: Financial Services

Sr. Consultant – Network Traffic Engineering & Capacity Planning

Capital One Financial Services Project • Provide monthly network capacity reports to Verizon and Capital One IT Leadership. • Monitor performance and capacity of LAN, WAN, WLAN and VOIP equipment at 1000+ Capital One branch locations and Global Datacenters. • Identify, diagnose and resolve complex application, network and voice capacity/performance problems across the carrier MPLS networks. • Interface with internal Capital One Network Operations Center, Business units, PMO and infrastructure project teams as an assigned Network Traffic Engineer for CapEx projects. • Proactively monitor network performance and identify bottlenecks before they impact the customer, leveraging multiple techniques such as forecasts and trend analysis, and tools such as (OPNET IT Guru, AppResponse Xpert5000 and ACE Live), Finisar Protocol Analyzer, CA eHealth Network Performance Manager and Riverbed Wireshark Packet Analysis. • Enterprise CapEx ProjectsDatacenter IT RationalizationNetwork DMZ Risk RemediationBank Lockbox Platform ReplacementBank Mobility Remote Deposit CaptureCiperCloud and Salesforce.com POCBank Branch Consolidation and DevelopmentTableau Data Visualization POCMicrosoft 365 Cloud POC

12/2009 - 5/2013

Industry: Energy and Utilities

Managing Architect & IT Delivery – Network, Voice, IP Video

Network Fabric: Frame Relay, MPLS-AVPN, PSTN, T1 PRI, 10GE, Dark Fiber, SCADA, RFIDProtocols: BGP, EIGRP, QoS, Netflow, SIP, DNS, DHCP, TCP/IP, LDAP, RADIUS, TACACS+,SSL, EAP-TLS, SNMPLoadbalancers: Cisco GSS 4492, Cisco 4710 ACENetwork Devices: Cisco 6509e, Cisco 4507R-e, Cisco ASR 1002, Cisco Nexus 5020/5596/7010, Cisco Nexus 2248, Cisco 3750e/x, Cisco 5508 WLC, Ciena CN3400, Cisco WCSRiverbed Steelheads (9350, 6050, 5050, 2050, 1050, 550, 250), Riverbed SMC 8650Network Security: Cisco ACS, Cisco VPN, Cisco IPS 4270, Cisco 5540/5580/5585, WebsenseNetwork Voice: Cisco 3945e, Cisco 2951, CUCM 8.x, Cisco Unity, Cisco VG224, Acme SBCCisco IP Phones: 7925G, 7937G, 7945G, 7965G, 9971 Video Phone, IPC Trading TurretsApplications: SAP, TIBCO, Nodal Gaps, Citrix, Remedy, IBM Maximo, Dell Boomi, Salesforce, HP PPM, Ethereal, Vulcan Mining Software, Microsoft, Oracle, Linux, Solaris, .NETProcesses: SOA, RACI, MOP, SDLC, PMBOKRegulations: SOX, PCI-DSS, NERC-CIP, NACHA• Determines long-term needs for the business and participates in the development of an enterprise-wide strategy for Data/Voice/IP Video/Telecom and hardware acquisition & integrations.• Lead the identification, assessment and implementation of a broad range of emerging technologies to determine their maturity and applicability to the business.• Participate in overall business technology planning, bringing a current knowledge and future vision of technology and systems, as related to the business’ competitive position.• Work closely with IT teams; HCL global outsource provider and 3rd party vendors to manage customer satisfaction, directing investigation and remediation of service level breakdowns. • Investigate industry trends and implement new technologies to improve the level of service and technology provided to the business, through cost reduction, avoidance and process efficiency. • Function as the Network Subject Matter Expert with interface responsibilities to Director, VP and CxO levels.

CERTIFICATION:

4/2011

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